I Can Post 150 Forms Filing Per Day Just For Rs.1500/- "
Posted By: Archana Mishra
About this Talent:
- QUALIFICATIONS:-
- 10th passed from CBSE Board with 61% from KV Pathankot.
- 12th passed from UP Board with 55% from Gorakhpur.
- Additional Qualification: GNIIT Course (Computer Engineering) from NIIT Palam (Delhi).
- Bachelor of Arts from Techno Global University Meghalaya (2011 – 2014).
- Master of Business Administration (MBA) done from Amity University Noida with specialization in HR.
- EXPERIENCE AND RESPONSIBILITIES:-
- Managing Remedy and Service Now Ticket Queue within defined SLA and Handling day-to-day operational task.
- Routing tickets to the appropriate team as per user request in both Remedy and Service now.
- Providing status of user’s tickets to user’s by checking it on BMC Remedy and Service Now.
- Handling IT related tickets using Support tool “BMC Remedy” and maintaining work log for the same.
- Responsible for resolving VPN related issues to the end users by adding them to VPN security groups and troubleshooting with connecting to VPN.
- Giving Tier1 IT support to soft wares like WebEx, Outlook, Webmail.
Salient Features:
| Job Price:1500 | Duration : 4hrs |
| Location: Rs.Ghaziabad | Languages Known : english |
