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Information we collect
We collect the contact information, name, email, phone number, address with city, street, and Pincode.
Payment and billing information:
We will need this information if you are buying a ticket but please note that we never ask for your credit card details such as the credit card number, its expiry date, and other related details. Instamojo is our payment partner that obtains the credit card information for processing online.
We may collect demographic information about you, events you have attended or any other information while using our website for survey purposes. Information like your IP address, browser, type of mobile device you are using, and the version of OS might also be collected along with the duration spent on our website.
Once you register on our page, we will be requesting basic details from you. It will also be done passively. We use tracking tools such as browser Google Webmaster, Google Analytics, browser cookies, and web beacons for this purpose. In case you have integrated social media features on our website, we will collect information from third parties.
Your personal information will be used by us for contacting you as well as for promotional reasons when you purchase anything on our website. The information will be utilized for responding to your questions, requests, or responding to events or contests.
For enhancing our products and services, we will use the collected information and let you have a customized experience with us so that you can see content based on your experience. The information will also be used for security purposes for protecting our customers, company, and websites.
We use information as otherwise permitted by law.
We will share information with the vendors,(some may be located outside India) who perform various services on our behalf. Similarly, the parties and organizations who are responsible for completing the purchase obligation. We may share information to comply with the law or to protect ourselves; or to respond to a court order or subpoena; or share it if a government agency or investigatory body requests; or, when we are investigating potential fraud.
You can opt-out of receiving our marketing emails and the request will be processed within 10 days. This is also applicable for the transactional messages sent through email/SMS regarding the purchases.