Executive Assistant.
Highly skilled, results -oriented professional, very able to build productive relationships both internally and externally, fostering teamwork and proactive cooperation by keeping colleagues updated on activities. I am always a must be eager to learn and be a solution-oriented operations individual, who articulates problem-solving skills.
I'm very good in organizational and multi-tasking abilities, with excellent communication skills, good command of the English language both written and spoken-clear and courteous on the phone and in email.
Got an experience in managing high profile community projects, developing efficient filing systems, report writing, proposal writing, customer service, versatility and adaptability, writing, editing and proof-reading. Attention to detail, and maintaining key stakeholder relationships.
Proven track record in increasing revenue by 35%, reducing document retrieval time by 55%, and improving customer satisfaction by 30%. Exceptional skills in administrative support, event planning, and project management, with a strong commitment to optimizing processes and driving business growth.
WORK EXPERIENCE:
Executive Assistant. 04/2019 - Present
Kilimani Community Water Project:
•Managed and coordinated a high profile community executive project, resulting in a 30% improvement in customer satisfaction.
•Developed and implemented an efficient filing and documentation system, reducing document retrieval time by 55%, and improving overall organization.
•Maintained and nurtured relationships with key stakeholders, resulting in a 20% increase in business partnerships and collaborations.
•Provided Administrative support to multiple departments, including managing calendars, coordinating meetings, preparing reports, extensive proposals-writing, documentation; resulting in a 30% increase in departmental efficiency.
•Developed and maintained a comprehensive database of executive contacts, resulting in a 20% increase in successful business connections.
•Assisted with onboarding and training of new employees, creating awarenesses/capacity building workshops to the project beneficiaries; resulting in a 20% reduction in ramp-up time, a 20% increase in project ownership, and a 20% increase in the project's sustainability; enhancing increased productivity. Hence, a very well managed Water Project for Quality service.
•Managed executive budgets, developed and maintained a robust book-keeping and financial records management system, and reconciled corporate credit card statements; resulting in a 15% reduction in expenses, and improved financial accuracy.
•Planned and Coordinated successful events, including project handing over ceremonies, committee meetings and conferences, staff meetings, community (project beneficiaries) members meetings; resulting in a 20% increase in attendance and positive feedback.
•Provided detailed minutes of meetings, and tracked progress of key projects, resulting in a 20% increase in project completion rates, and improved communication among key teams - beneficiaries, staff and committee members.
