I Have Six Years Experience In Bpo Industry In Both Travel And Healthcare Account.


Peter Paul Penuela
Job Price:
₹ 250
Location:
Philippines
Duration:
1 hour
Languages Known:
English
About this Talent:
I have BPO experience for both travel and healthcare account. As a travel agent, I'm used to gather the needs of my customer and provide the best options based on the those needs. After a year, I became a Subject Matter Expert. As an SME, my job is to guide, help, and answer the questions of the new hire agents. After that, I applied to be a Quality Auditor and got accepted. As an Auditor both in Travel and Healthcare account, my task is to audit the calls and make sure that the agents are following the guidelines to provide excellent customer service. I do feedback and coaching for performance improvement and new hire certification. With my background in both customer service and call monitoring, I can assure that I can deliver quality service. With the learning that I have, I can go above and beyond expectation and be a good asset.
Here are some of the tasks that I can do for you other than Business & Support work with complete expertise:
Some other reasons to choose me as a partner to complete your Business & Support work.
Teamwork
Problem-Solving
Adaptability
Time Management
Leadership
I hope to serve you with the best services I can!
Why Should You Choose Me?
There are certain skills required for an individual to be at the post of Business & Support operator. You can not hire any random individual for specific Business & Support work. Well, if you have any Business & Support job, you can contact me as I can be the perfect fit for this post. Let us have a look at the list of skills that I possess.